FAQ · Methodology
What are the five AI pillars?
The five pillars are: ① Data & Knowledge (knowledge base/RAG); ② LLM Platform (unified gateway and cost governance); ③ Tools & Applications (use case Agents in workflow); ④ Governance & Security; ⑤ People & Processes. All five must be in place to hand off and iterate.
Key points
- ① Data & Knowledge: document standardization, private RAG, golden Q&A
- ② LLM Platform: unified API gateway, tiered accounts, cost baseline
- ③ Tools & Applications: use case Agents and workflows — not isolated demos
- ④ Governance & Security: access matrix, red lines, audit
- ⑤ People & Processes: training, runbook, UAT, Phase 2 roadmap